The people behind Mentor
We're a tight-knit crew of builders, problem-solvers and care-sector obsessives. No corporate robots here — just real people who genuinely love what they do.
Dean Bennett
Co-Founder
Dean Bennett
Co-Founder
Started Mentor with a simple belief: care homes deserve better tools. When he's not shaping strategy, you'll find him championing the little things that make a big difference for our customers.
Ranjit Singh-Bains
Co-Founder
Ranjit Singh-Bains
Co-Founder
The other half of where it all began. Ranjit brings the operational brains and a relentless drive to make Mentor the go-to platform in the care sector. Big-picture thinker, detail obsesser.
Joe Hardstaff
CTO
Joe Hardstaff
CTO
The architect behind everything that makes Mentor tick. Joe turns complex problems into elegant solutions and keeps our tech stack running like a well-oiled machine. Probably refactoring something right now.
Laura Frain
Commercial Operations Manager
Laura Frain
Commercial Operations Manager
Laura keeps the engine room humming. From processes to planning, she makes sure everything behind the scenes runs smoothly so the rest of us can do our thing. Basically, the glue.
Raj Singh
Head of Operational Sales
Raj Singh
Head of Operational Sales
Raj doesn't do pushy sales pitches — he listens, understands your challenges, and connects the dots to show how Mentor fits. If there's a way to help, he'll find it.
Liam Kotecha
Digital Growth Lead
Liam Kotecha
Digital Growth Lead
Part creative, part data nerd, Liam is on a mission to make sure people who need Mentor can actually find us. Responsible for the pixels you're looking at right now.
Jason Hicking
Dev Ops Team Lead
Jason Hicking
Dev Ops Team Lead
If Mentor is the car, Jason keeps the motorway open. He leads our DevOps crew making sure deployments are smooth, servers are happy, and downtime is a distant memory.
Josh Ireland
Developer
Josh Ireland
Developer
Josh turns ideas into features. A problem-solver at heart, he writes clean code and isn't afraid to challenge assumptions to build something better.
Rishad Alam
Developer
Rishad Alam
Developer
Rishad brings creativity and grit to the dev team. Whether squashing bugs or building new modules, he's always looking for the smarter approach.
Polina Jakovleva
Web Developer
Polina Jakovleva
Web Developer
Polina combines technical precision with a sharp eye for design. She builds clean, performant web experiences that make Mentor's digital presence shine.
Simone Mills
Customer Success Manager
Simone Mills
Customer Success Manager
Simone is all about making sure you don't just use Mentor — you love it. She checks in, she follows up, and she genuinely cares about how things are going.
Hope Schindler
Retentions & Renewals
Hope Schindler
Retentions
Hope makes sure our customers stick around — by actually making sure they're happy. She listens, advocates, and works behind the scenes to iron out any bumps.
Shaun Ward
Training
Shaun Ward
Training
Shaun turns new users into confident pros. His training sessions are clear, engaging, and designed to make you feel comfortable with every corner of Mentor.
Mark
Customer Success Advisor
Mark
Customer Success Advisor
Mark is dedicated to making sure every customer gets the most out of Mentor. Approachable, attentive, and always ready to help you succeed.
Ian Born
Support Team
Ian Born
Support Team
Ian is your friendly first port of call when you need a hand. Patient, knowledgeable, and genuinely enjoys solving problems — even the tricky ones.
Rupert Baraclough
Support Team
Rupert Baraclough
Support Team
Rupert has a knack for making the complicated feel simple. Whether it's a quick question or a deep-dive walkthrough, he's got your back.
Sam Hui
Support Team
Sam Hui
Support Team
Sam rounds out our support squad with a calm head and sharp troubleshooting skills. No ticket too small, no question too silly.
Ahmad Pilwar
1st Line Support
Ahmad Pilwar
1st Line Support
Ahmad is often the first voice you'll hear when you need help. Calm under pressure and quick to find solutions, he's committed to making every support interaction a good one.
Debbie Ellis
Accounts
Debbie Ellis
Accounts
Debbie keeps the numbers in order so nobody else has to worry about them. Invoices, reconciliations, the works — all handled with precision and a smile.
Debbie Spencer
Sales Consultant
Debbie
Sales Consultant
Debbie brings warmth and expertise to every conversation. She takes the time to understand your needs and find the right fit — no pressure, just honest advice.
Want to get in touch?
Got a question, want a demo, or just want to say hello? We'd love to hear from you.
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