Exclusive Customer Benefits

Free Access to Croner HR & Safety Support

When you join Mentor, you don’t just get industry leading care software, you also unlock complimentary access to Croner, one of the UK’s most trusted HR, health & safety and legal advisory services. This benefit gives your organisation immediate support, expert guidance, and peace of mind whenever you need it.

And the best part? This free Croner advice service is included as standard for every Mentor customer, no bolt-ons, no hidden fees, and no extra charges.

Award-Winning HR Advice

Instant access to expert HR guidance, helping you navigate tricky situations and everyday people issues with confidence.

Health & Safety Support

Clear, practical advice on safety management, workplace risks, and essential compliance responsibilities tailored to your setting.

Commercial & Legal Helpline

Help with contracts, GDPR, policies and more, all from trained specialists ready to support urgent and complex queries.

Trusted HR & Safety Experts Since 1941

Who is Croner?

Croner has been a trusted name in HR and Health & Safety since 1941, supporting over 14,300 UK businesses with expert advice. Their advisors handle more than 300,000 calls a year, offering clear, practical guidance and maintaining a 90% tribunal success rate and Mentor customers can access Croner’s advice line completely free.

Why Mentor Customers Love This Benefit

A direct line to expert support, whenever you need it.

Running a children’s home or supported accommodation service comes with daily HR and compliance pressures. As a Mentor customer, you get complimentary access to Croner’s award-winning advice team, meaning you can speak to a specialist before small issues turn into big problems. Their UK based advisors cover HR queries, safety concerns, employment issues, legislation updates and commercial matters, giving you reassurance and clarity when it matters most.

Mentor customers can even access free document reviews, helping ensure policies and letters are compliant before you use them.
Built in support that strengthens your organisation
Your free Croner advice service also includes access to sector updates, events and webinars. Whether you’re navigating a complex staff issue or checking compliance around fire safety, risk, or contracts, Croner’s specialists are on hand to help you stay protected and prepared.

As with all Mentor customer benefits, your Croner advice access comes at no extra cost. Every customer receives unlimited use of the service as part of their standard package, no upgrades required.

Croner Advice Service FAQs

Managers, leaders and anyone responsible for HR, safety or compliance within your organisation.

Anything relating to HR, employment law, safety, risk, absence, dismissal, contracts, GDPR, safeguarding implications, workplace incidents and more. If in doubt, ask.

You can speak to our dedicated Croner partner consultant Nick Babington on 07977806902, or access online resources anytime.

Not at all. Croner advice is there to support your existing team with expert guidance, reassurance and up-to-date legislative advice.

Yes, Croner keeps case notes so you can revisit previous advice whenever you need to double check details.

Ready to compare everything you get with Mentor?

Visit our pricing page to see all features, benefits, and member perks, including free access to Croner support.